Terms of service

Last Updated: March 1, 2026

OVERVIEW

This website is operated by Outland Market. Throughout the site, the terms “we,” “us,” and “our” refer to Outland Market. By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully. If you do not agree to any part of these Terms, you may not access the website or use our services.

1. Online Store Terms & Eligibility

By using this site, you confirm that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction (including but not limited to Canadian copyright and intellectual property laws).

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason permitted by law. Your content (excluding payment details) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

3. Business Information & Contact Details

  • Store Name: Outland Market

  • Website: www.outlandmarket.com

  • Registered Address (Administrative Office Only): 2210 Bank Street 1034 Ottawa, ON K1V 1J5 Canada

  • Email: info@outlandmarket.com

⚠️ Important Notice: The registered address in Ottawa is an administrative office and is not a return address. Returns sent to this address without prior approval will not be processed. Please see our Return & Refund Policy for authorized return instructions.

4. Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any guarantees or rights you may have under applicable Consumer Protection Acts. All transactions are processed with the goal of providing a transparent and reliable shopping experience. 

5. Modifications to Services and Prices

  • Pricing: Prices for our products are subject to change without notice. All prices are displayed and processed in your local currency.

  • GST/HST/PST: Applicable sales taxes will be calculated and added at checkout based on your delivery province.

6. Products & Services

We make every effort to display product images and colors accurately; however, actual colors may vary depending on your device. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

7. Order Acceptance, Billing & Payment

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, misuse, or unauthorized resale. By placing an order, you authorize us to charge your selected payment method (Visa, Mastercard, PayPal, etc.) and confirm that all billing information provided is accurate.

8. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon our or others' intellectual property rights; (d) to upload or transmit viruses or malware.

9. Disclaimer of Warranties & Limitation of Liability

All products and services are provided “as is” and “as available,” except where warranties are required under applicable Canadian consumer law. Outland Market shall not be liable for any injury, loss, or consequential damages of any kind arising from your use of the website or products.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of London, United Kingdom and Ontario, Canada, without prejudice to any mandatory consumer protections in your province of residence.

Contact Information

For questions regarding these Terms & Conditions, please contact us at: Email: info@outlandmarket.com Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)